Why is this disclaimer necessary?

In an effort to be honest and transparent this disclaimer/policy is documented here because we do not know the condition of the drainage system before we begin work and using drain cleaning/inspection equipment comes with some risk. For example, if the pipes were installed incorrectly, have been compromised in any way due to age, wear, chemical exposure or unknown debris is in the pipe, drain cleaning equipment could become stuck or cause a leak that is not immediately obvious due to low or no visibility.

This disclaimer/policy is also meant to inform the property owner that Metro Detroit Drain has been contacted by others (tenant, realtor, etc.) to perform work on their property and inform them of the risks listed above. It is the responsibility of the person scheduling the work to inform & get acknowledgment of these terms and conditions from the property owner before work begins or they may be held responsible.

 

 

Hold Harmless Disclaimer/Policy

  • Metro Detroit Drain will not be held responsible for any damage to the plumbing system or the structure and its contents where work is being performed. Damage can result if snake leaves the pipe,  if the snake unintentionally runs in the wrong direction or if piping is compromised in any way.
  • The work can be a dirty process and although care is taken to minimize mess it is not always unavoidable. There may be drips/splashes/splatters or flooding of dirty material while working or transporting equipment to/from the work area. Metro Detroit Drain will not be held responsible for any such issues.
  • Metro Detroit Drain will not be responsible for equipment that becomes lodged in drainage system during the process of drain cleaning or video inspection. If equipment becomes lodged in the drainage system the property owner is responsible for all costs associated in retrieving equipment and repairing the plumbing/drainage system. (NOTE: this service is outside the scope of work provided by Metro Detroit Drain and will require a capable contractor) Equipment shall be retrieved/returned within five business days or the property owner will be responsible for a $200 loss of use fee paid to Metro Detroit Drain daily until equipment is returned. Equipment will be returned in working order or property owner will pay for the cost of repair or replacement of said equipment.

 

Hold Harmless Disclaimer – Signature Form
(clickable link to PDF document)